Glenkindie Lodge Partners

Glenkindie Lodge partnered with Care Control Management Systems Ltd in 2019, and since then, we have been learning, training, and implementing their care management software on the job to provide, manage, and oversee care provision for our residents. This care management software is essential for enhancing the quality of care we deliver, as it aligns with the standards set by the Care Quality Commission. We have also invested in health and safety consultancy, along with relevant software, devices, and monitors that provide the most comprehensive solutions available today. This investment ensures we have access to all the essential tools necessary for our care organization, including nutritious dining services and ongoing training and development for our staff.

QMS International is our ISO (International Organisation for Standardisation) Partner, where we signed and have been certified under ISO 9001, the international standard for Quality Management Systems. This certification process not only enhances our record keeping but also strengthens our supplier relationships and boosts efficiency in our operations. As part of our commitment to care management software and health and safety consultancy, we take a factual approach to decision making, which in turn elevates employee morale and improves client satisfaction. Additionally, the focus on gap analysis has enabled our management team to continuously improve our services, including nutritious dining services and training and development initiatives.

For protection and extra security for everyone at the Care Home, we utilize surveillance cameras in the community areas and outside of the building. This system is managed and maintained with the support of MCM Alarms to ensure they are always in working order. Additionally, our care management software integrates with our health and safety consultancy services, ensuring compliance with the Care Quality Commission standards while providing nutritious dining services and comprehensive training and development for our staff.

Glenkindie Lodge is regulated by the Care Quality Commission (CQC), the independent regulator of all health and social care services in England. The Care Quality Commission monitors, inspects, and regulates health and social care services. We have made extensive improvements to our service provision by prioritizing efficiency in compliance and governance through advanced care management software. We are pleased to have our new Registered Manager, Wendy Fox, who was appointed in October 2021. With support from external management consultants, she has been consistently improving governance, compliance, health and safety, and operational duties, including our health and safety consultancy efforts. Our new management team has been closely liaising with the CQC Team to ensure we work collaboratively to continuously improve our services, including our nutritious dining services and ongoing training and development initiatives.